Frequently Asked Questions
What is CSAI

CSAI (Central Service Association of Iowa) is a non-profit organization. Since 1976 we have been providing educational programming for Central Service Technicians and Managers in Iowa. We are based in Iowa City, IA. Our 5 member board of directors organizes and produces 2 educational seminars each year.

When is your next conference?

Due to the COVID-19 situation, our fall 2020 conference will be a virtual seminar to be held on October 16, 2020.

Can I Pay With Credit Card or Check?

Yes. You may register and pay by credit card online through the website. If you prefer to pay by check, you may pay the morning of the seminar. If you are paying by check, you must still register on the website to reserve your space.

What is included with my registration?

The CE’s, vendor fair, a light breakfast and lunch. The meals are buffet style. Beverages are provided throughout the duration of the conference.

Who tracks my CE's?

Members are responsible for their own CE’s. IAHCSMM and CBSPD CE certificates will be distributed at the end of each seminar.

Nursing CE’s are provided by Kirkwood College. It is the RN’s responsibility to ensure their contact information is filled out completely and correctly. Kirkwood will mail the CE’s to the address provided.

I've lost my certificate from the conference. How do I request another copy?

RN’s should contact Jenny directly at Kirkwood at 515-341-5794

IAHCSMM or CBSPD may contact a member of the board through this website to request a replacement certificate.

The hotel says there is no discount for CSAI. What should I do?

Use the link provided on this website or call the hotel directly. Never use 3rd party sites to reserve a room.

(Often, if you use google to search for a hotel, the first four or so links are 3rd party sites. These sites make their webpage look like you are talking to the hotel directly, when if fact you are dealing with Expedia, or Expedia owned sites like “reservations.com“, etc.)

Still have a question? Send a message.


Send a Message

Phone & Email


Open Hours

M-F: 8am – 5pm


Iowa City, IA